Welcome to Altruette.com!

At Altruette.com, we are committed to providing excellent customer service while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information. We respect your privacy and seek to protect the trust you place in Altruette.com. Our Privacy Policy is explained in more detail below.

1. Information We Collect

For those individuals who visit our site but do not make a purchase or register, we collect and store general navigational or browsing activities. This is used solely to help us improve and optimize our site for the best possible experience. 

For those individuals that register, we collect your name and e-mail address so that we can notify you of any specials that might interest you and other generalized promotional information. You can opt out of receiving these emails at any time by clicking on the “unsubscribe” link provided in our messages. It may take up to five (5) business days before your name has been fully removed from our database. 

For those individuals that make a purchase on Altruette.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, and other financial information required to process your order. 

2. Use of Information

We, and third parties that provide services related to Altruette.com, will use any information that you provide to fulfill your order and provide services related to Altruette.com or the operation of our business. Examples of these services include payment processing and authorization, order fulfillment and shipping, and electronic communications. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform. Other than supporting our service(s), we will not give your personal information to ANY third party without your advance consent.

In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. For example, we will store your email address and shipping information if you create an account with us so you do not have to re-enter this information each time you want to make a purchase. 

3. Protecting Your Information

Currently, the Altruette.com customer information that we maintain is stored in our customer database. Once your information is stored on our database, we have security technologies and procedures in place to protect it from access by unauthorized employees or third parties. 

Additionally, we limit access to your information to those with a business need to know. This includes third parties who provide services to us and may have access to customer information. Our third party service providers share our commitment to maintaining your privacy and are required to adhere to the requirements of this policy. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization.

Any credit card information that we collect during a sale is transmitted in an encrypted form to a third party payment processor and will only be used in connection with your requested transaction. No credit card information is stored on any of our servers. 

4. Safety and Privacy of Children

Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from Altruette.com without his or her parent's consent, we will immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.

5. Use of "Cookies"

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to Altruette.com, we will create a cookie containing a unique customer number on your computer. This enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance. We do not retain any individualized information as a result of our use of cookies.

6. Privacy Policy Changes

We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made. 

If you have any questions or concerns about our Privacy Policy, please contact us.